ACCESSIBILITY / MEDICAL INFO

+ WHAT IS YOUR ACCESSIBILITY & INCLUSIVITY CONTACT FORM?

We welcome everyone to Ocean Sounds and pride ourselves on ensuring all those who attend can have a fun, safe and enjoyable time. If you are coming along to the festival this year and require anything from us to do with accessibility and/or inclusivity, please let us know below. We’d love to hear from you! Email us at gwyn@thehillsarealive.com.au

+ DO YOU HAVE A CARER / COMPANION CARD POLICY?

Yes we do. Please get in contact with Moshtix Customer Service (our ticketing provider) here and they'll be able to assist you. Send them through the companion card and the name of the person you're attending with and they'll be more than happy to help you out!

Please note - there are a significant number of events that our ticketing provider Moshtix organises. As such, there may be a delay in having your companion card request responded to. Please note that your ticket request will be actioned prior to the event. Please contact us if you have not heard back regarding your complimentary carer ticket within 10 days of the festival and we will send an urgent request on your behalf.

+ CAN I GET SOME INFORMATION ON ACCESSIBILITY?

Ocean Sounds is wheelchair accessible. There are no stairs, and there are disabled toilets on site.

There will be a dedicated Access Liaison onsite for the duration of the show to assist you as you enter and exit the festival site as well as a dedicated viewing area for those that require a comfortable place to view the stage.

Find out more about Churchill Island’s accessibility below:

https://www.penguins.org.au/attractions/churchill-island/accessibility/

Please contact us at gwyn@thehillsarealive.com.au should you require special assistance.

+ WHAT'S THE SITE LIKE FOR GETTING AROUND?

The site is nice and relatively flat and is suitable for all ages.

+ IS THERE PARKING CLOSE TO THE SITE ENTRANCE FOR PEOPLE WITH ACCESSIBILITY NEEDS?

There are a range of accessible parking spaces located close to the festival entrance. Please contact our team at least 7 days prior to the festival and we’ll assist with further information.